Welcome to Mateo Voyage. By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Use of Our Website
You agree to use the Mateo Voyage website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.
Products and Descriptions
We strive to provide accurate product descriptions and images. However, slight variations in color, size, or features may occur due to manufacturing or display differences. Mateo Voyage is not responsible for such variations.
Orders and Payment
All orders placed through our website are subject to acceptance and availability. Mateo Voyage operates exclusively with cash-on-delivery payment. By placing an order, you agree to provide accurate information and ensure availability at the delivery address to complete the payment.
Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery times may vary depending on your location and external factors. Mateo Voyage is not liable for delays caused by courier services or unforeseen events.
Returns and Refunds
Returns and refunds are managed according to our Return and Refund Policy. Products must meet the eligibility criteria for returns. Mateo Voyage reserves the right to approve or reject refund requests based on product condition and policy requirements.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Mateo Voyage and is protected by applicable intellectual property rights. You may not use, copy, or reproduce our content without prior permission.
Limitation of Liability
Mateo Voyage is not responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability is limited to the maximum extent permitted and only to the value of the product purchased.
Changes to Terms
Mateo Voyage may update these Terms and Conditions from time to time to reflect changes in our services, practices, or business operations. Continued use of our website constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected].